Last updated: 10/19/2025
We offer a straightforward 30-day money-back guarantee for all paid subscriptions. If you're not satisfied with SocialHOA, you can request a full refund within 30 days of your initial subscription purchase.
To request a refund:
You can cancel your subscription at any time. Upon cancellation:
SocialHOA is a fully automated software-as-a-service (SaaS) platform. No human-driven services, consulting, or custom development are included in standard subscription plans. All features are self-service and accessible immediately upon subscription.
Enterprise customers requiring custom integrations or dedicated support should contact us at dev@socialhoa.org for a custom quote.
If you believe you've been incorrectly charged, please contact us immediately at dev@socialhoa.org. We will investigate and resolve billing errors promptly.
Refunds are processed within 5-10 business days of approval. The exact timing depends on your payment provider's processing schedule.
If you have questions about our refund policy or need assistance with a refund request, please contact us:
RFX Studios
Email: dev@socialhoa.org
Address: 200 San Roque 1 Moral St., Quezon City - 1105, Philippines
We aim to respond to all refund requests within 2 business days.
We want you to love SocialHOA. If something isn't working as expected, please reach out to our support team before requesting a refund. We're here to help and may be able to resolve your concerns quickly.