Privacy Policy

1. Information We Collect

We collect information that you provide directly to us:

• Account Information: Name, email address, property address, phone number
• Profile Information: Profile photos, user preferences
• Content: Posts, comments, marketplace listings, announcements, reports
• Payment Information: Processed securely by Stripe (we do not store credit card details)
• Usage Data: How you interact with the Service, features used, time spent

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraudulent activity

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in limited circumstances:

• Within Your HOA Community: Your profile and content are visible to other approved members of your HOA
• Service Providers: Third-party vendors who help us operate (Firebase, Stripe, RevenueCat)
• Legal Requirements: When required by law or to protect rights and safety
• Business Transfers: In connection with a merger, acquisition, or asset sale

4. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Data stored on Firebase with Google Cloud security
• Encrypted data transmission (HTTPS/SSL)
• Regular security audits and updates
• Role-based access controls
• Multi-tenant architecture with data isolation

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and data at any time by contacting us at dev@socialhoa.org.

6. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Request deletion of your data (subject to legal obligations)
• Opt out of promotional communications
• Export your data in a portable format
• Withdraw consent where processing is based on consent

7. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

8. International Users

Your information may be transferred to and maintained on servers located outside of your country. By using the Service, you consent to the transfer of information to countries outside your residence, which may have different data protection rules.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Significant changes will be communicated via email.

10. Contact Us

If you have questions about this Privacy Policy, please contact us: